Terms of Service.
Clear rules of engagement. These Terms of Service outline the mutual expectations, responsibilities, and operational guidelines for partnering with Canwest Creative.
Last Updated: March 2026
Please read these Terms of Service (“Terms”) carefully. By accessing our website (canwestcreative.com) or engaging Canwest Creative (“we”, “us”, or “our”) for digital marketing, SEO, web design, or advertising services, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use our services or website.
1. Scope of Services
Canwest Creative provides a suite of digital growth services including, but not limited to, Google Ads management, Meta Ads management, Search Engine Optimization (SEO), and custom web design.
- Deliverables: The specific deliverables, timelines, and fees will be detailed in your individual Service Agreement or selected pricing package.
- Third-Party Platforms: Our services heavily rely on third-party platforms (e.g., Google, Meta). We are not responsible for algorithm changes, policy updates, account suspensions, or technical outages instituted by these entities.
2. Client Responsibilities
To ensure the success of our campaigns, we require timely collaboration from our clients. You agree to:
- Provide necessary access to existing website infrastructure, domain registrars, hosting accounts, and social media pages.
- Supply accurate business information, brand assets, and required approvals in a timely manner.
- Maintain compliance with the terms and conditions of advertising platforms (Google, Meta) regarding your specific industry or service.
3. Payment Terms & Billing
Our pricing structure is designed for transparency. By enrolling in our services, you agree to the following billing terms:
- Setup Fees: One-time setup fees are non-refundable and must be paid prior to the commencement of any project or campaign build.
- Recurring Management Fees: Ongoing services (such as ad management or SEO) are billed on a recurring schedule (e.g., weekly or monthly) as outlined in your selected package.
- Ad Spend: Your advertising budget (ad spend) is paid directly to the respective platform (Google/Meta). Canwest Creative’s management fees do not include this ad spend. We are not liable for any charges incurred directly from these platforms.
- Late Payments: We reserve the right to pause services, ad campaigns, or website hosting if invoices are severely past due.
4. Term & Cancellation
Unless otherwise specified in a custom enterprise contract, our marketing packages operate on a flexible, month-to-month basis without long-term lock-ins. You may cancel recurring services at any time by providing thirty (30) days written notice to your account manager. You will be responsible for all fees incurred up to the end of that 30-day notice period.
5. Intellectual Property
We respect your brand, and we protect our proprietary frameworks.
- Client Assets: You retain full ownership of any logos, text, or brand assets you provide to us.
- Final Deliverables: Upon receipt of full payment, you own the final, published deliverables (such as your completed website, ad copy, and ad account data).
- Agency IP: Canwest Creative retains ownership of our proprietary tools, internal strategies, unselected draft concepts, and backend code frameworks used to generate the deliverables.
6. Disclaimer of Warranties & Guarantees
While we engineer our campaigns based on proven data and industry best practices, digital marketing is inherently variable. We cannot and do not guarantee specific financial results, exact keyword rankings, or guaranteed lead volumes. SEO, in particular, is a long-term strategy subject to search engine algorithms outside of our control. Our services are provided “as is” without warranty of any kind, either express or implied.
7. Limitation of Liability
To the maximum extent permitted by applicable Canadian law, Canwest Creative, its directors, employees, or partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, resulting from your access to or use of (or inability to access or use) our services. In no event shall our total liability to you exceed the amount paid by you to us for the services during the three (3) months preceding the claim.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of the Province of Saskatchewan, and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.